Contact Information
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Here at SwordHQ we strive to offer exceptional customer service. We try to make it simple for our customers to contact us, and we do our best to be helpful, informative and professional. Orders can be placed online, over the phone, by fax, or even by email. We hope you always feel welcome at our website and free to contact us with questions, concerns and suggestions!
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Store Hours:
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Mon-Fri from 10:00am-5:00pm MST
Closed on federal holidays
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For Orders, please call:
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1-888-SWORDHQ (how easy is that to remember!)
(1-888-796-7347)
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For Questions and Updates Please Call:
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801-653-9628
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Currently SwordHQ is limited to one phone line and it can sometimes be difficult to get through. If no one answers we are either unavailable, with another customer or gone for the day. If you have any difficulty speaking to a representative we encourage you to send as email.
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E-mail:
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questions@swordhq.com
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Use the applicable titles below in your e-mail's topic header!
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Order Status
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For order questions
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Payment Questions
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For payment inquiries
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Product Info
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For information about our products
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General
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For general questions
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We try to answer emails as quickly as possible; you’ll almost always get a response within two business days*. If you don't get an email response within two business days, please resend your message or
If you are a knife manufacturer or distributor and would like us to carry your product line(s) please email us at: sales@swordhq.com.
* Please be aware that we generally don’t answer emails on the weekend or during holidays.
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We hope you enjoy your visit to SwordHQ!
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